Servicevilkår

Beskrivelse af tjenesten

Texio er en AI-assisteret tjeneste til akademiske dokumenter, der genererer en Model Paper baseret på dine specifikationer. En Model Paper er en strukturel læringsreference — en akademisk skabelon af høj kvalitet skabt efter de nøjagtige specifikationer for din opgave. Den er designet til at blive studeret, tilpasset og omskrevet med dine egne ord. Den er ikke en færdig aflevering.

Definition af Model Paper

Texio producerer en Model Paper — en strukturel læringsreference — ikke en færdig akademisk aflevering. Dit dokument er designet til at hjælpe dig med at forstå, hvordan du strukturerer dit eget arbejde: gennemgå argumentationsforløbet, tilgangen til kildehenvisninger og sektionsstrukturen, og skriv derefter din endelige aflevering med din egen stemme. At aflevere et Texio-dokument som dit eget arbejde ville bryde reglerne for akademisk integritet. Hver bestilling inkluderer automatisk et dokument med oplysning om AI-brug.

Brugerens ansvar

Ved at bruge Texio accepterer du at bruge Model Paper udelukkende som læringsreference og ikke at aflevere den, helt eller delvist, som dit eget originale akademiske arbejde. Du er ansvarlig for at overholde din institutions regler for akademisk integritet. Du skal være mindst 18 år for at bruge denne tjeneste.

Mere specifikt, før du afleverer noget output fra tjenesten, er du ansvarlig for at udføre — som minimum — følgende:

• Verificér hver kildehenvisning mod den oprindelige kilde: bekræft, at kilden findes, og at den understøtter den citerede påstand.
• Udskift eventuelle markører [Simulated] eller [Example] med dine egne data, resultater eller evidens.
• Omskriv passager med din egen stemme, så argumentationen afspejler din videnskabelige position.
• Behandl punkterne til manuel rettelse i den medfølgende kvalitetsrapport (afsnittet "Sådan færdiggør du opgaven").
• Anvend din institutions krav til formatering og kildehenvisninger, og vedhæft filen med oplysning om AI-brug, når det kræves.

Material you hand over

You confirm that the material you hand over is yours to hand over and does not contain sensitive information or details identifying other people. This service is not intended for such information. See the Privacy Policy for the full explanation and for what to do if your material does contain such details.

Fortrydelsesret

I henhold til tysk forbrugerbeskyttelseslovgivning (Fernabsatzgesetz / BGB §356) har du en fortrydelsesret på 14 dage for digitale tjenester. For digitalt indhold, hvor udførelsen er begyndt med dit udtrykkelige forudgående samtykke, bortfalder fortrydelsesretten dog, når AI-dokumentgenereringen er påbegyndt. Ved at gå videre med betalingen og bekræfte fortrydelsesoplysningen giver du udtrykkeligt samtykke til at fraskrive dig din 14-dages fortrydelsesret, så snart dokumentgenereringen begynder. Du vil blive bedt om at bekræfte denne accept, før betalingen behandles.

Refunderingspolitik

Hvis dit dokument har væsentlige kvalitetsproblemer, der falder uden for det, en Model Paper er designet til at levere, så kontakt supporten. Hver sag vurderes individuelt. Subjektive præferencer omkring skrivestil, uenigheder om emnets omfang eller skiftet holdning, efter genereringen er påbegyndt, er ikke grundlag for refundering.

AI-oplysning

Texio bruger kunstig intelligens til at generere Model Papers. Hver bestilling inkluderer et standarddokument med oplysning om AI-brug som leverance. Dette dokument beskriver, hvordan AI blev brugt til at generere din strukturelle skabelon, og er ment som gennemsigtighed.

Translation Service

The following terms apply specifically to Texio's Translation service (document translation), in addition to the sections above. For matters concerning the Translation service, this section governs.

AI-Based Translation Process

Texio's Translation service produces translations using an AI-based process. Translations are generated automatically by machine translation and language models; they are not created or reviewed by a human translator as part of the standard service.

No Human Review

The Translation service does not include review of the translated output by a human translator or editor. The delivered document is the direct, unreviewed output of the AI-based process.

Limitation of Liability

Because the Translation service is AI-generated and not human-reviewed, Texio's liability for errors, omissions, mistranslations, or other defects in the translated output is limited to the fullest extent permitted by law. Texio does not guarantee that the translation is accurate, complete, or fit for any particular purpose, and is not liable for any loss or damage arising from reliance on the translation without independent verification.

Your Responsibility to Review the Translation

You are responsible for reviewing and verifying the translated document before using it for any formal, official, legal, medical, immigration, academic-submission, or other high-stakes purpose. Texio recommends independent review by a qualified human translator before any such use.

Confidentiality and Rights in Uploaded Files

Files you upload for translation are processed solely to generate your translated document and are handled in accordance with Texio's Privacy Policy. You represent and warrant that you own, or otherwise hold the necessary rights and permissions to upload and have translated, the content you submit.

No Confidential or Personal Data

You must not upload files containing confidential information, trade secrets, or personal data. Compliance with applicable data-protection and confidentiality laws when uploading files is your sole responsibility; Texio does not verify the content of any upload.

Corrections, Refunds & Free Technical Reprocessing

If your translated document has a genuine technical defect (for example, missing text, corrupted output, or a processing error), Texio will provide free technical reprocessing of the affected file at no additional charge. Requests for free technical reprocessing must be submitted within the file retention window (files are automatically deleted 30 days after delivery); Texio cannot reprocess files after they have been deleted. Refund requests are reviewed individually by Texio's team; refunds are not automatic or instant and are issued only where Texio approves the request after review.

Free technical reprocessing does not cover:

• Style or wording preferences that do not reflect a technical error
• Human proofreading or editing of the translated text
• Certified translation (Texio does not provide certified translations)
• Correction of handwriting-recognition errors from handwritten source material
• Perfect reconstruction of text from low-quality or illegible scans
• Manual editing or redrawing of charts, graphs, or diagrams

Layout and Formatting Preservation

Texio makes a best effort to preserve the layout, formatting, and structure of your original document in the translated output. Layout preservation is not guaranteed to be pixel-perfect, and some formatting, page breaks, tables, images, or charts may shift or require manual adjustment, particularly for complex layouts or scanned documents.

Gældende lov

Disse vilkår er underlagt tysk lov. Eventuelle tvister er underlagt de kompetente domstoles enekompetence.