服务条款

服务说明

Texio 是一项 AI 辅助的学术文档服务,会根据您的规范生成 Model Paper。Model Paper 是一份结构性学习参考——一份按照您作业的精确规范创建的高质量学术模板。它的设计用途是供研读、调整,并以您自己的语言重写。它并非已完成的提交稿。

Model Paper 定义

Texio 生成的是 Model Paper——一份结构性学习参考——而非已完成的学术提交稿。您的文档旨在帮助您理解如何构建自己的作品:研读论证脉络、引用方式与章节结构,然后以您自己的语言撰写最终提交稿。将 Texio 文档作为您自己的作品提交将违反学术诚信规则。每份订单都自动包含一份 AI 使用披露文档。

用户责任

使用 Texio 即表示您同意,仅将 Model Paper 用作学习参考,不会将其全部或部分作为您本人原创的学术作品提交。您须自行遵守所在机构的学术诚信规则。您必须年满 18 周岁才能使用本服务。

具体而言,在提交服务的任何产出之前,您至少须自行执行以下事项:

• 对照原始来源核验每条引用:确认来源存在,且其支持所引用的论点。
• 将任何 [Simulated] 或 [Example] 标记替换为您自己的数据、结果或证据。
• 以您自己的语言重写段落,使论证反映您本人的学术立场。
• 处理随附质量报告中的人工修改事项(「如何完成论文」部分)。
• 应用所在机构的排版与引用要求,并在被要求时附上 AI 使用披露文件。

Material you hand over

You confirm that the material you hand over is yours to hand over and does not contain sensitive information or details identifying other people. This service is not intended for such information. See the Privacy Policy for the full explanation and for what to do if your material does contain such details.

撤回权

根据德国消费者保护法(Fernabsatzgesetz / BGB §356),对于数字服务您享有 14 天的撤回权。然而,对于在您明确事先同意下已开始履行的数字内容,一旦 AI 文档生成开始,撤回权即告失效。通过继续付款并确认撤回披露,您明确同意,一旦文档生成开始,即放弃 14 天的撤回权。付款处理之前,您将被要求确认这一声明。

退款政策

若您的文档存在超出 Model Paper 设计范围的重大质量问题,请联系支持。每个案例将单独审阅。关于写作风格的主观偏好、就题目范围的不同意见,或生成开始后的反悔,均不构成退款理由。

AI 披露

Texio 使用人工智能生成 Model Paper。每份订单均包含一份标准的 AI 使用披露文档作为交付物。该文档描述了在生成您的结构模板过程中如何使用了 AI,旨在确保透明度。

Translation Service

The following terms apply specifically to Texio's Translation service (document translation), in addition to the sections above. For matters concerning the Translation service, this section governs.

AI-Based Translation Process

Texio's Translation service produces translations using an AI-based process. Translations are generated automatically by machine translation and language models; they are not created or reviewed by a human translator as part of the standard service.

No Human Review

The Translation service does not include review of the translated output by a human translator or editor. The delivered document is the direct, unreviewed output of the AI-based process.

Limitation of Liability

Because the Translation service is AI-generated and not human-reviewed, Texio's liability for errors, omissions, mistranslations, or other defects in the translated output is limited to the fullest extent permitted by law. Texio does not guarantee that the translation is accurate, complete, or fit for any particular purpose, and is not liable for any loss or damage arising from reliance on the translation without independent verification.

Your Responsibility to Review the Translation

You are responsible for reviewing and verifying the translated document before using it for any formal, official, legal, medical, immigration, academic-submission, or other high-stakes purpose. Texio recommends independent review by a qualified human translator before any such use.

Confidentiality and Rights in Uploaded Files

Files you upload for translation are processed solely to generate your translated document and are handled in accordance with Texio's Privacy Policy. You represent and warrant that you own, or otherwise hold the necessary rights and permissions to upload and have translated, the content you submit.

No Confidential or Personal Data

You must not upload files containing confidential information, trade secrets, or personal data. Compliance with applicable data-protection and confidentiality laws when uploading files is your sole responsibility; Texio does not verify the content of any upload.

Corrections, Refunds & Free Technical Reprocessing

If your translated document has a genuine technical defect (for example, missing text, corrupted output, or a processing error), Texio will provide free technical reprocessing of the affected file at no additional charge. Requests for free technical reprocessing must be submitted within the file retention window (files are automatically deleted 30 days after delivery); Texio cannot reprocess files after they have been deleted. Refund requests are reviewed individually by Texio's team; refunds are not automatic or instant and are issued only where Texio approves the request after review.

Free technical reprocessing does not cover:

• Style or wording preferences that do not reflect a technical error
• Human proofreading or editing of the translated text
• Certified translation (Texio does not provide certified translations)
• Correction of handwriting-recognition errors from handwritten source material
• Perfect reconstruction of text from low-quality or illegible scans
• Manual editing or redrawing of charts, graphs, or diagrams

Layout and Formatting Preservation

Texio makes a best effort to preserve the layout, formatting, and structure of your original document in the translated output. Layout preservation is not guaranteed to be pixel-perfect, and some formatting, page breaks, tables, images, or charts may shift or require manual adjustment, particularly for complex layouts or scanned documents.

适用法律

本条款适用德国法律。任何争议应由有管辖权的法院专属管辖。